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项目管理最佳实践

 文章来源:敏德企管 时间:2019-10-14 11:15
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项目管理最佳实践
从最佳实践中学习项目管理中的人与事
课程时间: 2019年11月12-13日厦门
课程费用:4280元/人(含教材、午餐及茶点)
谁来参加?                                                                                                                                            
* 1~3年项目管理经验的项目经理、项目负责人、项目管理专员                                                                   
* 来自企业各部门(市场、销售研发、制造、质量、采购、人力、行政等部门)的参与项目的项目组成员
                                                                                                                                                           
有何收获?                                                                                                                                            
* 能够清楚说出并应用项目管理的理念                                                                                                   
* 加强项目团队意识,学会在项目管理过程中人的管理策略和技巧                                                               
* 知晓项目管理的过程,全面掌握项目管理的方法和工具,保证项目的进度、 预算、质量等能够按计划实现
* 具备项目管理的全局观,加强项目管理的风险意识,提高项目的执行力                                                       
                                                                                                                                                           
课程时长                                                                                                                                                
2天(14小时)                                                                                                                                 
                                                                                                                                                           
先决条件?                                                                                                                                            
* 之前需要在某个项目团队中工作                                                                                                          
                                                                                                                                                           
为何参加?                                                                                                                                            
企业中项目越来越多,大到工程建设,小到一次年会,项目已逐渐成为企业业务发展的载体,企业的成功则赖于每个项目的成功。然而,现在企业项目的成功率
并不高,多数项目都面临着进度延后、费用超支、质量不高的困境。引入项目管理模式,提高项目成功率刻不容缓。提升项目经理和项目核心团队的项目管理水
平和项目执行力,则是促进项目可持续成功的关键要素。                                                                                                                                                   
                                                                                                                                                           
课程大纲                                                                                                                                                
第一天                                                                                                                                                   
第一模块:项目管理的理念(约3小时)                                                                                                 
* 课程总体介绍                                                                                                                                  
- 培训目标陈述                                                                                                                                 
- 课程总体结构介绍                                                                                                                            
- 学员的自我介绍和培训期望描述                                                                                                          
* 项目概念                                                                                                                                         
- 什么是项目?                                                                                                                                 
- 项目的特征                                                                                                                                     
- 理解项目的关键点                                                                                                                           
- 项目的相关术语                                                                                                                               
- 项目与日常运作不同                                                                                                                          
- 项目经理与部门经理在管理方式的不同                                                                                                
* 项目管理                                                                                                                                         
- 项目管理的系统方法                                                                                                                         
- 项目系统中的项目干系人的概念和意义                                                                                                 
- 如何进行项目干系人分析——项目干系人的需求分析矩阵表                                                                     
- 影响项目成败的主要原因                                                                                                                  
- 项目管理的成功要素(项目三角的平衡)——T、Q、C的三角平衡                                                          
- 项目管理的目标 和意义                                                                                                                    
* 项目团队                                                                                                                                         
- 项目管理的组织结构                                                                                                                          
- 有效项目团队的特点                                                                                                                          
- 成功项目经理的技能                                                                                                                          
- 合格项目经理的素质模型——项目经理的ASK模型                                                                              
第二模块:项目生命周期和管理工作过程(约11小时)                                                                            
* 项目启动                                                                                                                                         
- 项目管理的过程概述                                                                                                                          
- 完整准确的需求描述/挖掘是成功的起点                                                                                          
- 头脑风暴——项目构思的常用办法                                                                                                      
- 项目申请书的基本方面                                                                                                          
- 项目章程——项目启动阶段的正式文件                                                                                               
* 项目计划—主计划                                                                                                                           
- 项目计划的编制过程和内容                                                                                                               
- 编制主计划的主要步骤                                                                                                                      
√ 定义项目的目标并分解——项目目标制定的SMART原则                                                                      
√ 重中之重:任务分解(WBS)                                                                                                     
√ 进行任务排序(节点法)——AON方法                                                                                                 
√ 完成各项任务所需时间的估算(专家推断,类推估算,模拟法)——计划评审技术                                      
√ 关键路径和GANNT图                                                                                                                     
√ 完成资源计划(人、财、物等)                                                                                                         
√ 进行项目各项活动的成本估算                                                                                                             
√ 编制项目的进度计划(里程碑图)和成本基准计划                                                                                 
√ 汇总以上结果制成主计划文档                                                                                                             
第二天                                                                                                                                                   
* 第一天内容回顾                                                                                                                               
- 项目和项目管理的概念                                                                                                                      
- 有效项目团队的特点                                                                                                                          
- 项目的生命 周期                                                                                                                             
- 项目的主计划制定步骤                                                                                                                      
* 项目计划——辅助风险管理计划                                                                                                          
- 项目风险管理计划的概念                                                                                                                   
√ 什么是项目风险?                                                                                                                            
√ 项目风险的五个特征                                                                                                                         
√ 了解项目风险的不同类别                                                                                                                  
√ 项目风险计划的内容和流程                                                                                                              
- 项目管理风险的流程                                                                                                                          
√ 风险的识别——多种项目风险识别的技术                                                                                             
√ 进行风险的估测——定性和定量方法                                                                                                  
√ 进行风险的评价——项目风险评价矩阵                                                                                                
√ 制定风险应对规划——回避、转嫁、减轻、主动接受对风险进行监控                                                       
* 项目实施——有效执行和沟通                                                                                                             
- 项目执行过程                                                                                                                                  
- 更新项目进展                                                                                                                                  
- 项目实施中的沟通方法                                                                                                                      
√ 项目中沟通的策略                                                                                                                            
* 项目中的有效沟通渠道                                                                                                                      
- 如何有效地进行跨部门沟通与协作                                                                                                       
* 项目实施——控制和处理冲突                                                                                                             
- 如何有效跟踪和控制项目                                                                                                                   
- 管理项目的变更情况                                                                                                                          
- 项目进展报告                                                                                                                  
- 项目控制中的软技能——有效地解决冲突                                                                                           
√ 冲突的起源                                                                                                                                     
√ 冲突的类型                                                                                                                                     
√ 冲突的解决方式                                                                                                                              
* 项目收尾                                                                                                                                         
- 项目总结报告                                                                                                                                 
- 项目验收                                                                                                                                         
- 项目后评价报告                                                                                                                               
第三模块:综合案例讨论和行动计划交流(约2小时)                                                                              
* 综合案例讨论                                                                                                                                  
- 项目成败的原因分析                                                                                                                          
- 项目团队的表现                                                                                                                               
- 项目经理的素质模型                                                                                                                          
* 行动计划交流                                                                                                                                  
- 课程总结                                                                                                                                         
- 行动计划                                                                                                                                         
                                                                                                                                                           
相关课程                                                                                                                                                
* 作为项目经理你可能还会对领导力系列课程,如《激发员工的潜能--成果导向的教练式辅导》感兴趣
                                                                                                                                                           
讲师简介                                                                                                                                                
钱 先生                                                                                                                                                 
                                                                                                                                                           
* 背景经历                                                                                                                                                                                                                                                            
* 毕业于浙江大学,厦门交通大学技术MBA,获国际权威的国际项目管理协会颁发的项目管理专家认证IPMP
* 在制造业及IT行业有十年从业经验,担任过项目管理中的各种角色,                                                       
* 从项目成员、项目经理到集团PMO的项目主管、事业部的项目总监及运营总监、集团运营的高级经理。
                                                                                                                                                           
擅长领域                                                                                                                                        
* 项目管理领域:《项目管理最佳实践》、《研发项目管理》、《全面提升项目经理的沟通管理》、《项目领导力》
* 通用管理领域:《创造性解决问题》、《问题分析与解决》                                                                    
                                                                                                                                                           
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学员反馈                                                                                                                                                
“课程十分紧凑,理论结合案例效果非常明显,项目管理计划这一块特别实用。”                                        
                                                  ——张先生(某大型国内集装箱码头有限公司)
                                                                                                                                                           
“课程中的WBS和甘特图部分实用性特别强。”                                                                                     
                                                 ——朱先生(某国内大型服装进出口有限公司)
                                                                                                                                                           
“现场的气氛十分活跃,老师的专业知识和实战经验非常到位,帮助我系统梳理了项目管理的一系列知识。”
                                                         ——蔡先生(某知名外资贸易公司)                                              
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